Supported by professional training and experienced leadership there are opportunities to develop your career across a broad range of disciplines and operations.
However career progression is not our only measure of success. We believe in a workplace that nurtures the development of people, both professionally and personally. By sharing and instilling in our people the values and ethics that define us, we enable our people to learn from each other and succeed together.
We are currently looking to fill the following position:
QA & System Development Manager
Jakarta Raya | Closing Date: 03 June 2011
Responsibilities:
- QA is the process of verifying or determining whether products or services meet or exceed customer expectation. Quality assurance is a process-driven approach with specific steps to help define and attain goals. This process considers design, development, production, and service.
- Bachelor degree from Computer Science with minimum 2-3 years experience in system design and analysis
- Preferable has certified LOMA/AAJI
- Having experience in running & develop quality assurance such as AML, KYC and privacy
- Good command of English
- Good leadership capability
Auditor
Jakarta Raya | Closing Date: 03 June 2011
Responsibilities:
- Conduct the audit or participating in the special investigation based on the standard auditing procedure and annual audit plan that has been set up by the Head of Internal Audit.
- Decide audit scope, tests and audit programs. Identify and evaluate risks and control weaknesses.
- Conduct the audit based on the time target and budget which has been set up, including reporting and discussing any identified issues to the line managers to confirm its validity.
- Prepare the audit findings and recommendations and having discussion with the Management for their responses.
- Manage activities of assigned audit teams and ensure that audit work is completed and documented in accordance with required standards.
- Prepare draft audit report, which consist of analytical problems with the recommendations and compile the process of improvement for increasing the effective and efficiency of the Company.
- Perform follow up activities of the audit issues coming from Internal Audit, Regional Audit, External Audit and Regulator.
- Participating in the Regional Audit (if needed).
- Participating in any Company project in the Financial or Operational area based on the assignment form the Head of Internal Audit.
- Candidate must possess at least a Bachelor's Degree in Economics, Finance/Accountancy/Banking or equivalent
- At least 3-5 year(s) of working experience in the related field, preferably from consulting firm
- Having knowledge about insurance business
- Wiling to travel (may involve about 40-50% travelling activities)
- Excellent English verbal and written communication skills
- Strong analytical skills and have the ability to work independently or as a team
- Having knowledge of audit technique in insurance Company
- Put a quality as a standard working performance
Customer Service
Jakarta Raya | Closing Date: 05 June 2011
Responsibilities:
- Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.
- Directly with customers either by telephone, electronically or face to face
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle inquiries and complaints
- Bachelor Degree from any major with minimum 1 year of experience in Call Center or Customer Service from insurance, banking or other financial services
- Fluent in English, both oral & written
- Good interpersonal skill with strong influence & persuasiveness
- Strong customer services orientation
- Excellent communication skill & teamwork
Medical Doctor - Fresh Graduate Hiring
Jakarta Raya | Closing Date: 05 June 2011
Responsibilities:
- Manulife Financial Indonesia seeks fresh graduates with willingness to learn and grow with our organization. We are recruiting talented individuals with a bachelor degree background medical science, medicine or equivalent to assume responsibilities for different roles in our Head Office at Jakarta.
- Fresh graduates from reputable universities or educational institutions.
- Persistence to details, keen with accuracy and willing to work hard are advantageous traits you bring to our organization.
- This is an opportunity to build your professional skills and to nurture your career with us.
Call Centre
Jakarta Raya | Closing Date: 05 June 2011
Requirements:
- Bachelor Degree from any major with 1 year experience as customer service or operation in Life Insurance/financial/banking industry, fresh graduates are welcome
- Customer service oriented
- Excellent communication skill & teamwork
- Initiative, detail and organized
- Good interpersonal skill with strong influence & persuasiveness
- Good team player
Syariah Relationship Manager
Jakarta Raya | Closing Date: 10 June 2011
Responsibilities:
- Responsible for developing Manulife Sharia business
- Continuously seek, build and develop relationships withkey contacts within organization and also externally
- Train, coach and motivate Agents to meet business volume
- Identify knowledge and skill development need of Agents team in selling Sharia product
- Develop training and manage to deliver the appropriate training
- Support sales in achieving targets and assist in sales activities and incentive programs
- Having a bachelor degree from reputable university preferably major in marketing or communications
- Having a minimum of 3 years working experience in sales, business development
- Having a relationship management skill is an advantage
- Having Syariah knowledge, preferably Syariah certified
- Good sales and presentation skills
Individual Claim Unit Head
Jakarta Raya | Closing Date: 10 June 2011
Responsibilities:
- To control and monitor the approval process of claim payment according to standard and procedures
- To monitor claim payment operation to agency and clients
- To monitor and motivate the team in order to maintain an optimal productivity level
- To review systems, process, and procedures in regular manner
- Having a bachelor degree in medicine, preferably having a certification in LOMA/AAMI/ICA
- Having at least 3-5 years of experience as claim analyst at Life Insurance
- Having an experience of managing a team of analysts
- Having a good communication, analytical and leadership skills
- Able to communicate in English fluently
Trainer (Agency)
Jakarta Raya | Closing Date: 11 June 2011
Responsibilities:
- This role will provide training and coaching program for agents.
- Candidate must possess at least a Bachelor's Degree in any field.
- Having a good presentation skill and an excellent communication skill.
- At least 2- 3 year(s) of working experience in the related field is required for this position.
- Preferably Coordinator/Supervisors specializing in Training & Development or equivalent.
- This role will provide training and coaching program for agents.
Application Procedure:
Interested parties, please send your detailed resume, with subject (TR) to Email:
recruitment_Id@manulife.comNotes:
- Applicants who are not contacted within three months may consider their applications unsuccessful.
- All information provided by applicants will be used strictly in accordance with Privacy Policy at Manulife Careers.
- Applicants may be considered for other suitable positions within the company in a two-year period, after which their personal data will be destroyed.
