Wednesday, May 18, 2011

HSBC | Customer Service, Premier Banking Specialist | May 2011

HSBC has had long history in Indonesia. Since HSBC opened its first Indonesian office in Jakarta (which known as Batavia) in 1884, HSBC has been providing various kinds of banking service and products to the Indonesian customers, whishing to develop trade and investment opportunities. Initially started to serve the important sugar trade, and then expanded its operation to Surabaya in 1896.

Later in 1994 HSBC upgraded its Semarang agency, which has been operating since 1878, into a full branch. During challenging times in the Indonesian market where the Bank was forced to close operation during World War II, and in the mid-1960s, HSBC strengths were really put on trial.

Having managed to re-open its operation in Indonesia after the World War II and similarly after the closure in mid-1960s, the Bank was granted a new banking license in 1968 wherein the Bank has remains steadily solid ever since and retained its position as one of the largest foreign banks operating in Indonesia.

At HSBC, the balance of life of our employee is always be our first priority. That is why many of our people consider their office as their second home, a place where they can enjoy their work.

We offer you the opportunity to become our new member of the House. Please explore this opportunity to find out more:

Premier Banking Specialist (CJS PBO JAK PFS - 10)
Jakarta Raya | Closing Date: 17 June 2011
Responsibility:
  • The job holder is responsible to acquire new Premier customers and sell wealth management products in order to contribute to the growing consumer banking business. 
  • As a Premier Banking Specialist, you will be equipped with intensive development training to perform your role. 
  • You will represent HSBC in dealing with premier segment customers. 
  • You will be paired with mentor to groom you in developing network and relationship with prospective customers, colleagues and stakeholders.
Requirements:
  • Hold a minimum of Bachelor Degree from a reputable university.
  • Has a minimum 1 to 2 years working experience in retail sales function at banking or financial institution (preferably wealth management business).
  • Possess excellent communication and presentation skills.
  • Possess General Banking knowledge.
  • Has a strong passion in selling activities, excellent interpersonal skills and service orientation.
  • Commercial acumen, demonstrate a high degree of credibility and integrity.

Customer Service
Jakarta Raya | Closing Date: 17 June 2011
Responsibility:
  • The jobholder is responsible to be the first point of contact for walk in customer and provide service assistance in adherence with HSBC policy and procedure.
Requirements:
  • Hold minimum Bachelor or Master's degree from a reputable university
  • Has minimum 1 year relevant experience will be advantage
  • Proficiency in English and Computer Literate (MS Office) are required. Conversant in Mandarin language would be an advantage
  • Must have commercial acumen and personal credibility
  • Has pleasant personality and able to work with team
  • Has a strong drive to succeed
  • Demonstrate high degree of integrity

Application Procedure:
If you meet the above requirements and seek a rewarding career and the opportunity to develop with a progressive international bank, please send your detailed CV (in English) to address below:
HSBC - Human Resources Department
World Trade Center, 4th Floor, Jl. Jenderal Sudirman Kav. 29-31, Jakarta 12920
email to: human-resources@hsbc.co.id
Please put the position code as the subject of your e-mail application.