Saturday, May 14, 2011

PT. Garuda Indonesia (Persero) Tbk | Passenger & Operation Service Assurance | May 2011

Garuda Indonesia adopted a Human Capital Management approach which perceives employees as assets with high levels of competitiveness. Engaged in the service industry, Garuda Indonesia acknowledges the importance of human resources in creating a strong and sustainable corporate performance.

Therefore, since 2005 the Company has actively redefined its policies and human resources systems in order to be aligned with the Company's grand strategy and objectives. For Garuda Indonesia, people have always been the main priority. Employees can be viewed as human capital, implying that Garuda Indonesia's employees have knowledge, skills and potential work habits that can support the Company's productivity.

In order to become valuable capital with a strong contribution to the organization, every employee has to have a healthy work spirit and hence will be competent enough for the organization.

PT. Garuda Indonesia (Persero) Tbk is the first and largest airline in Indonesia. To support its growth, the current PT. Garuda Indonesia (Persero) Tbk need professional youth workers to fill the following position:

Passenger & Operation Service Assurance
Jakarta Raya - Cengkareng | Closing Date: 22 May 2011

Responsibilities:
  • Ensuring the achievement of On Time Performance (OTP) via the Pre and Post Flight handling Handling and Customer service, and operational handling Load Control / Ramp Control / Catering Control by Ground Handling Agent (GHA)
  • Ensuring the Pre and Post Flight Operational handling, customer service, operational Load Control / Ramp Control / Catering Control by Ground Handling Agent (GHA), working in accordance with applicable SOPs
  • Ensure handling of Code Share Agreement for Pre and Post Flight Handling and Customer Service with Other Carrier done according to procedure
  • Ensuring availability of activity reports relating to the Pre and Post Flight Handling, Customer Service, and Load Control / Ramp Control / Catering Control
  • Ensure handling of Flight Irregularities by GHA run in accordance with SOP
  • Ensuring availability of Flight report irregularities
  • Ensures implementation of operational activities of flight and in flight catering in accordance with (Service Level Agreement) SLA
  • Ensuring the follow-up findings of SLA, Service Station Report by GHA actionable

Requirements:
  • Male / Female
  • Indonesian Citizen
  • Age max. 28 years
  • Education min. D3 all the majors (preferably majoring in Air Transportation / Airport Operations) of the leading university / educational institutions
  • GPA min. 2.75 (4:00 scale)
  • Look attractive
  • Min height 160cm (women), and min. 165cm (men), with a proportional weight
  • Fresh graduates are welcome to apply
  • Mastering English Language (active oral and written)
  • Mastering the use of computer and information system applications (min. Ms Office and Internet)
  • Willing to be placed in the airport area and works with shift system (shuttle provided with door-to-door)

Application Procedure:
For those interested candidates, if you meet the requirements, register yourself via e-recruitment website in the following link.
Apply Online Garuda Indonesia